Terms and Conditions

Please read these terms and conditions carefully before using our online platform and services.

By accessing or using our site, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access the service.

1. Acceptance of Terms

By using our site or engaging with our services, including purchasing products or registering for workshops, you agree to comply with and be bound by these Terms and Conditions and all applicable laws and regulations.

2. Services Provided

Our online platform and services include:

3. Intellectual Property

The content, features, and functionality of our service, including formulations, product designs, text, graphics, logos, and images, are and will remain the exclusive property of Sakura Bloom Cosmetics and its licensors. Our intellectual property may not be used in connection with any product or service without the prior written consent of Sakura Bloom Cosmetics.

4. Online Store Terms

Product Descriptions

We strive to be as accurate as possible with our product descriptions, ingredients, and pricing. However, due to the handmade nature of our products, there may be slight variations in appearance, scent, or color batch to batch. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.

Pricing and Payment

All prices are listed in the applicable currency and are subject to change. We accept various forms of payment as indicated on our site. By purchasing, you represent and warrant that you are authorized to use the designated payment method.

Shipping and Delivery

We will ship products to the address provided during checkout. Shipping times and costs vary depending on location and shipping method selected. We are not responsible for delays outside of our control.

Returns and Refunds

Due to the nature of handmade cosmetic products, we generally do not accept returns unless the product is defective or incorrect. Please refer to our separate Return Policy for detailed information regarding eligible returns and the process for seeking a refund or exchange.

5. Workshop and Class Terms

Registration and Payment

Registration for workshops and classes is subject to availability and requires payment of the full fee at the time of booking unless otherwise specified.

Cancellation by Participant

If you need to cancel your registration, please refer to our specific Workshop Cancellation Policy, which outlines applicable deadlines and potential fees or refund eligibility.

Cancellation by Sakura Bloom Cosmetics

We reserve the right to cancel or reschedule a workshop or class due to unforeseen circumstances or insufficient enrollment. In such cases, participants will be offered a full refund or the option to transfer their registration to a future session.

Participant Conduct

Participants are expected to follow safety guidelines and instructions provided during workshops. We reserve the right to remove any participant whose behavior is disruptive or unsafe without refund.

6. User Accounts

If you create an account on our site, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

7. Prohibited Uses

You may not use our site or services for any unlawful purpose or in any way that violates these Terms and Conditions. Prohibited activities include, but are not limited to: engaging in any form of harassment, collecting or tracking personal information of others, or interfering with the security features of our service.

8. Disclaimer of Warranties

Our service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the operation of our service or the information, content, materials, or products included thereon. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of Liability

In no event shall Sakura Bloom Cosmetics, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us by mail at:

Sakura Bloom Cosmetics
5F Karasuma Shijo Bldg.
123 Karasuma-dori
Shimogyo-ku
Kyoto, Kyoto Prefecture 600-8412
Japan